The stress and financial pressure of building and establishing rooms, employing staff and setting up patient software systems while maintaining a professional image to colleagues and patients can be overwhelming.

VConsult can provide ANY or ALL of the support you need with premium offsite reception and administration services, including:

  • Appointment scheduling & rescheduling
  • General enquiries or call transfer
  • Patient management including SMS appointment reminders
  • Personalised after-hours answering service with follow-up the next business day
  • Medical billing for inpatients, health funds, DVA, TAC, WorkCover and Medicare
  • Theatre booking and liaison


  • Expert support as you start and develop your business
  • Advice on patient software options and administration so you can avoid costly staffing and IT mistakes
  • Tailored solutions as and when you need them, including services that can change and grow with your practice
  • No large outlay - Low set up costs - No long term agreements - Convenient monthly payments
  • Personalised service and familiarity with your practice - Your callers will never know your VConsult virtual medical secretary is not a receptionist situated in your rooms

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